Every organization dreams of a high-performing team that drives success. But too often, employees find themselves stuck in a cycle of uninspiring, one-size-fits-all data training programs that miss the mark.
Empowering A Healthcare Giant With Data Literacy Skills
Discover how our client enabled data literacy skills skills & enhanced productivity through a customized data training program
Data literacy doesn't just transform your workforce. It transforms your entire business.
For our forward-thinking client, the decision to break free from this mould led to a broad & engaging data training programme for 100+ employees.
They embarked on a journey with our customized corporate training solutions, crafted to address their unique challenges and goals.
The result? A revitalized workforce, equipped with data knowledge & skills to take on the future.
Project Fact Sheet
Country
Netherlands
Primary Service
Data Literacy Training
Project Timeline
Nov '21 - Ongoing
Technology
Microsoft Power BI, Vyond
Why streamline business operations?
Data-driven organizations are 23 times more likely to acquire customers 
and 19 times as likely to be profitable. 
Problem Overview
Our global healthcare client understood that data literacy skills were key to unlocking productivity within their business teams.
How could they launch such a significant undertaking and ensure global coverage?
Their key requirements were:
- Enable data literacy skills for a global workforce
- Ensure the training could fit employees’ work schedules
- Custom training that suited their organisational needs
- Engage teams to encourage learning
- Ensure practical skills that could transform business operations
To address these issues, Decision Crew designed a custom training program fit for our client’s needs.
We aimed to ensure that trainees didn’t only learn new skills, but would be excited to implement it in their workplace.
Our Process
Solution Overview
Using our data consultancy experience, we divided the data literacy problem into 4 skill areas:
- Data Analysis: Understanding standard data terminology and processes
- Data Automation: Understanding the process of data engineering and key concepts
- Data Governance: What data governance is and how it is managed within organisations
- Data Visualisation: How to design and develop KPI dashboards
Given the complexity & breadth of the topic, we used cartoon animation videos to illustrate and teach the first 3 topics in this list.
For Data Visualisation, we created a 2-day, hands-on training course that could be delivered online to a global audience.
Key Achievements:
- Engaging & fun training material: The interactive, hands-on and content with quizzes was well received & reviewed by participants
- Tailored approach: We delivered a customized training course using our client’s data to increase trainee engagement
- Ease of communication: We created a customer portal to engage directly with students and share materials
- Great Support: We created additional support videos to address questions that fell outside of the curriculum
- Quality trainers: We used trainers who had data visualisation expertise and could give tips & advice on best practices
Overall, this was a comprehensive approach to delivering a training program that exceeded our clients’ expectations.
Outcome
As a result of this collaboration, we successfully trained more than 100 employees – and it remains popular.
Our engagement continues and we continuously look to make enhancements and improvements in our approach.
Business impact:
- 100+ Employees trained: We successfully trained our clients’ employees globally using our online platforms
- Boost in Productivity: Employees reportedly are able to use their training to directly streamline business operations
- Smarter Decision-Making: With a greater understanding of data analysis skills, trainees can make better decisions with data
Overall, this program has been very successful and continues to be the benchmark for training in our client’s portfolio.
100
Employees Trained
9
Net Promoter Score
200
Hours of Recordings