A leading energy operator in the Netherlands was looking to eliminate manual tasks and increase workflow efficiency in their data management team.
Streamline Business Operations with Process Automation
To help streamline business operations, this leading energy metering operator embraced low-code apps to achieve 25%+ in cost savings
Automating manual effort is imperative to succeed in a data-driven landscape.
Our Microsoft Power Platform experts increased their workflow efficiency by 25%+ by automating the manual work using low-code apps.
Project Fact Sheet
Country
Netherlands
Primary Service
Business Process Automation
Project Timeline
Nov '22 - Ongoing
Technology
Microsoft Power Platform, Microsoft Azure, SQL, Python
Why streamline business operations?
The average employee 
in an enterprise performs 1,000+ copy-paste actions weekly.
For a team of 20, that is 1m+ copy-paste actions yearly.
Problem Overview
A Dutch energy client approached Decision Crew to analyze their business processes and identify bottlenecks caused by manual data management tasks. Their key requirements were:
- Streamline business operations
- Eliminate manual tasks
- Achieve significant cost savings
- Obtain expert recommendations for automation
To address these issues, Decision Crew employed business process analysis and utilized workflow automation tools to improve operational efficiency.
Our strategic planning process aimed to automate manual processes, enhance data-driven decision-making, and provide a competitive advantage through smart, informed decisions.
Our Process
Key Performance Indicators (KPIs) improve decision making and provide insight.
Data driven customer insights provide context and allow for smart decisions to be made.
Custom quick filters increase operational efficiency and problem solving.
Smart recommendations helps agents make better choices and reduces manual research work.
Action buttons allow for immediate data integration into 3rd party systems and automate business processes.
Solution Overview
By implementing business process automation, our energy sector client streamlined their operations, enabling smarter, data-driven decisions with ease.
Key Achievements:
- Introduced Low-Code Apps: Utilized Microsoft Power Apps for intuitive data interaction
- Enhanced Accessibility: Simplified user interface for team members without technical expertise
- Increased Decision-Making Speed: Empowered broader employee participation, shortening response times
- Seamless Integration: Integrated with third-party systems to eliminate data silos & manual work
- Efficiency and Innovation: Automated repetitive tasks, allowing focus on high-impact projects
This transformation has significantly improved operational efficiency and decision-making capabilities.
Outcome
As a result of implementing our business process automation, the client forecasts a 25%+ increase in resource efficiency savings.
This success has encouraged them to expand beyond the initial project phases and integrating automation into various parts of their business.
Business impact:
- Enterprise Integration: Extending automation into various business areas.
- Enhanced Operations: Complementing existing IT platforms on Microsoft Azure.
- Smarter Decision-Making: Supporting data-driven decisions across the organization.
This strategic shift not only streamlines their processes but also supports smarter, data-driven decision-making across the organization.
25
Resource Savings
67
Billion rows processed
15
New data products in development